Terms of service

Terms & Conditions

Welcome to ORMELA. By accessing or using our website, you agree to comply with these Terms & Conditions.

Please read them carefully before placing an order.

1. About ORMELA

ORMELA is an online fashion store offering products such as clothing, jeans, bags and other fashion-related items.

These Terms & Conditions apply to your use of the ORMELA website and any purchases made through our online store.

2. Products

We make reasonable efforts to provide accurate product descriptions, images, sizing information and pricing.

However, colors may appear slightly different depending on your device or screen settings.

Product availability may change without notice.

3. Sizing

Customers are responsible for reviewing available sizing information before placing an order.

If you are unsure about a size, please contact our customer support team before ordering.

4. Orders

When you place an order, you are submitting a request to purchase the selected products.

We reserve the right to refuse or cancel an order where necessary, including in situations involving:

Product availability issues
Pricing or listing errors
Suspected fraudulent activity
Incorrect customer information
Technical errors

If we cancel an order after payment has been received, the applicable payment will be refunded.

5. Pricing

Prices displayed on the website are subject to change without notice.

We make reasonable efforts to ensure that pricing information is accurate. If a significant pricing error occurs, we may contact you before processing the order or cancel the order and provide an applicable refund.

6. Payment

Orders must be paid using the payment methods available at checkout.

By placing an order, you confirm that you are authorized to use the selected payment method.

7. Shipping

ORMELA currently ships within the United States only.

Free shipping
Processing: 1–2 business days
Delivery: 3–7 business days after processing

Delivery estimates are not guaranteed and may be affected by circumstances outside our control.

8. Returns & Refunds

Returns are available within 30 days according to our Returns & Refund Policy.

Eligible returns are free.

Refund processing may take up to 14 days after the return has been received and reviewed.

9. Intellectual Property

All content on the ORMELA website, including text, graphics, logos, images, designs and other materials, is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute or commercially use our website content without appropriate authorization.

10. Website Use

You agree not to use the ORMELA website for unlawful purposes or in a manner that could damage, disable or interfere with the website or its services.