Order Cancellation Policy

At ORMELA, we understand that sometimes you may need to change or cancel an order.

If you need to cancel your order, please contact us as soon as possible.

Cancellation Before Processing

If your order has not yet entered processing, we will make reasonable efforts to cancel it when possible.

If the cancellation is successfully completed, the applicable payment will be refunded.

Once an order has entered processing, cancellation may no longer be possible.

In this situation, you may need to wait until the order is delivered and then request a return according to our Returns & Refund Policy.

Orders that have already been shipped generally cannot be cancelled.

Once the order has been delivered, eligible products may be returned within 30 days according to our Returns & Refund Policy.

Contact ORMELA as soon as possible through:

24/7 Live Chat Support

or:

Email: contact@ormela.shop
Phone: +1 (864) 555-0147

Please provide:

Providing your order information helps our support team locate your order quickly.

If your cancellation is approved before shipment, the applicable refund will be processed to the original payment method.

Refund processing may take up to 14 days.

The time for the funds to appear in your account may depend on your payment provider or financial institution.

If you entered an incorrect shipping address, size, color or other order information, contact us immediately.

We will do our best to make changes before the order enters processing, but changes cannot be guaranteed.

ORMELA
209 1st Ave
Starr, SC 29684
United States

Email: contact@ormela.shop
Phone: +1 (864) 555-0147
Support: 24/7 Live Chat Support

ORMELA — Discover Your Style.